Meet Barry: Barry drives a BMW 335i and lives in the Cary Apex area. Barry first started bringing his BMW 335i to Peak Auto mid last year after his Service Engine Soon light came on. At Peak Auto we performed a detailed diagnostics on his BMW and discovered that his BMW had and intake pressure correlation issue caused by a faulty MAP Sensor. During this diagnostics time, Peak Auto’s expert technician also noted that Barry’s BMW 335i had an engine oil leak coming from the oil filter housing gasket.
After contacting Barry and explaining the repairs that his BMW 335i needed, Barry approved the work, the parts were ordered and Barry’s BMW 335 was fixed. Last month Barry brought his BMW 335i to the BMW dealer for a recall. At this time, the BMW dealer informed Barry that he had an engine oil leak coming from his oil filter housing gasket. Barry immediately brought his BMW 335i back to Peak Auto to inspect the BMW dealers findings.
Even though The oil filter housing gasket was replaced by Peak Auto, outside of Peak Auto’s warranty period, the service manger at Peak Auto felt that this leak should not have come back and replaced the oil filter stand gasket for free for Barry. At Peak Auto, located next to the Cary Auto Mall at 833 US 64 West in Apex NC, we do not use our warranty policy as an excuse to solve issues. Instead, our goal at Peak Auto is to make sure you are satisfied with the care and attention we give the service and repairs to your vehicles.